Refund Policy

At thelivemomentous.it.com, your satisfaction is important to us. We maintain a clear and straightforward refund policy for all purchases made through our e-commerce platform.

Refunds are available for products returned within 60 days of the delivery date. To qualify, items must be unused, unopened, and in their original packaging with all seals intact. Products that have been consumed or damaged due to misuse are not eligible.

To initiate a return, contact our customer service team at support@thelivemomentous.it.com with your order number and reason for return. We will provide a return authorization and instructions.

We offer free return shipping on all eligible items. You will not be charged any fee to send products back to us.

Once your returned item is received and inspected, refunds are processed within 5 to 10 business days. Approved refunds are issued to the original payment method. Depending on your financial institution, funds may take additional time to appear in your account.

Certain items, such as final sale or promotional bundle products, may be marked as non-refundable at the time of purchase. These exceptions will be clearly noted on the product page.

In cases where only part of an order is returned, refunds will be issued for the returned items only. Original shipping costs are not refunded unless the return is due to our error.

For assistance with a return or refund, contact us at support@thelivemomentous.it.com. We are committed to resolving your request promptly.